Let’s see how you can validate your ServiceNow task assignments and find tickets where the owner is not valid or doesn’t have necessary roles.
Video: How to Validate Task Assignments
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Category: Videos
Video: Ensure You Can Do Root Cause Analysis
A short video about using DCM to ensure your Application Services in ServiceNow are ready for Root Cause & Impact Analysis.
Video: How to Catch Invalid Business Application Owners in Your CMDB
With inevitable staff transitions, you need to know when CMDB CI’s, such as Business Applications are left without valid owners. See this video for how to catch these changes.
Video: How to Improve Foundation Data in ServiceNow and CSDM
In this video, we discuss improving Foundation Data in ServiceNow. We show real-life problem cases and how to find and fix them easily.
How Data Quality in ServiceNow Impacts IT Experience
Our Chief Product Officer Mikko Juola recently discussed with Pasi Nikkanen from HappySignals about the impact of data quality on IT Experience. Check it out – it will be 15 minutes well spent!
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Explore how Data Content can enhance the quality of your data in ServiceNow. See how you can accelerate your CSDM journey and improve your CMDB or any data in your platform. All without the need for scripting, additional reports, or customizations.