Create a DCM Blueprint from a PDMC Data Model Template

Create a DCM Blueprint from a PDMC Data Model Template

Data Content Manager in Action The Practical Data Model for CMDB (PDMC) is a common information model for IT service management CMDB solutions created by Justin Group Oy. The first public version of the PDMC was published in December 2019 under a creative commons...
Video: 3 Steps for Better Service Data Quality

Video: 3 Steps for Better Service Data Quality

How to improve service data quality with 3 simple steps on ServiceNow platform. In this video we will show you how to: Create a blueprint (data model) using a template (in Blueprint Designer) Audit current data against the blueprint (with DCM Audit) Fix deviations...
DCM Video: Your Business is Our Top Priority

DCM Video: Your Business is Our Top Priority

Your business is top priority. Business depends on the business value chain. The business value chain depends on business data. Business data must be consistent and structured to create value. That is why data is your top priority. And that is why your data is our top...