Let’s see how you can validate your ServiceNow task assignments and find tickets where the owner is not valid or doesn’t have necessary roles.
A short video about using DCM to ensure your Application Services in ServiceNow are ready for Root Cause & Impact Analysis.
With inevitable staff transitions, you need to know when CMDB CI’s, such as Business Applications are left without valid owners. See this video for how to catch these changes.
In this video, we discuss improving Foundation Data in ServiceNow. We show real-life problem cases and how to find and fix them easily.
Our Chief Product Officer Mikko Juola recently discussed with Pasi Nikkanen from HappySignals about the impact of data quality on IT Experience. Check it out – it will be 15 minutes well spent!
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Explore how Data Content can enhance the quality of your data in ServiceNow. See how you can accelerate your CSDM journey and improve your CMDB or any data in your platform. All without the need for scripting, additional reports, or customizations.