Accelerate CSDM Alignment
Aligning with the Common Service Data Model is essential for the well-being of your CMDB and your entire ServiceNow platform. ServiceNow clearly states that many current and future ServiceNow products will rely on data being organized according to the CSDM.
Accelerate CSDM Alignment
with Data Content Manager
Many CSDM projects get started and, unfortunately, many get stuck. We think aligning with CSDM is a journey - specific to the organization embarking on it, both in where it begins and what paths the journey will take.
While CSDM journeys often begin as projects, they are really more of changing the way you work in the long term, not a one-off project.
Data Content Manager can accelerate your progress, regardless of where you are on your CSDM journey. It will help you turn your data quality management into a systematic process instead of sporadic firefighting.
What Customers Say
With CSDM providing a prescriptive data model and DCM providing a view of our data in a consumable manner, we are able to drive the necessary changes across the bank in a non-obtrusive way, which is seen to add value to our business, not be viewed as an operational overhead.
My complex Blueprint was up and running in 10 minutes, and I got results immediately. It would have taken months to complete without DCM.
DCM has been central in federating our dependency mapping to technical teams, and that momentum is building. It’s been a successful first year, and we’re extending use with additional blueprints.
We’ve rationalized nearly 400 business applications using DCM, and the data quality has been exceptional. For just two of us doing this work, the progress has been pretty amazing
The CMDB Data Quality Playbook
A Practical Guide for Improving ServiceNow Data Quality, Governance and AI-Readiness.
- A practical way to establish ownership and roles
- The 5-step model for data quality improvement
- Best practices for engaging data providers
- Five common pitfalls in CMDB data quality and how to avoid
We need your contact information to send you this eBook and communicate with you. You can unsubscribe anytime.
CSDM Related Articles
from the DCM Blog
5 Challenges to Address for Better CMDB Data Quality
AI and automation in ServiceNow can’t succeed without good CMDB data. This article breaks down five common challenges and shows how to solve them to unlock real business outcomes.
How to Make CMDB Data Quality Personal
Making CMDB data quality a personal matter that an individual can affect with their own actions can make a world of difference for data quality.
ServiceNow CSDM: Evolution & CSDM Examples
Read about evolution of the CSDM framework and see practical CSDM examples of Service Portfolio Data Models, based on our experiences.
CSDM 4 vs 5: What’s New, What Endures, and Recommendations
CSDM 5 marks a significant update from CSDM 4. The new version aligns more closely with modern business needs and introduces several enhancements.
Engage Your Data Providers with DCM Data Quality Workspace
One of our customers’ most common challenges is getting their Data Providers involved in data quality efforts. Often, CMDB and other teams struggle with the misconception that they must handle all the work and have complete knowledge of every detail. This should not...
How to Connect Workstations to CSDM
Let’s look at how to connect workstations, personal computers, i.e. End-User Computing to the Common Service Data Model (CSDM) using Data Content Manager.
Get Started
Book a Call with us Now.
We know improving data quality is difficult. Let us show you how to boost your efforts easily and get your organization involved. Book a call with us, and we'll give you a full demo of DCM and explain how to get started.
Data Content Manager will make things easier regardless of if you need to accelerate your CSDM journey, improve your CMDB, or improve any other data in your ServiceNow. It does it without scripting, additional reports, or customizations.
