Improve Foundation Data
in Your ServiceNow
LET’S TAKE A LOOK AT HOW TO IMPROVE YOUR FOUNDATION DATA. CLICK HERE FOR A DEMO!
How to Improve Foundation Data with Data Content Manager
Foundation Data in ServiceNow includes essential background data such as users, groups, locations, and company structures. It is shared between processes, workflows, and configuration items.
Foundation Data provides a common set of data elements integral to the performance of your ServiceNow. Poor quality of the data will negatively impact the processes and workflows you run on the platform.
Data Content Manager can help you quickly find and fix problem areas in your Foundation Data and any other data in your ServiceNow.
With CSDM providing a prescriptive data model and DCM providing a view of our data in a consumable manner, we are able to drive the necessary changes across the bank in a non-obtrusive way which is seen to add value to our business, not be viewed as an operational overhead. Read More…
Data Content Manager offers much more sophisticated data model definitions than you can get with native CMDB data quality metrics. It also comes with its own audit and remediation features which make data maintenance easier. Highly recommended!
Take a Deep Dive
In this video, Pekka Korpi, CEO of Qualdatrix, and Mikko Juola, Product Owner of Data Content Manager, take a deep dive into the importance of Foundation data in ServiceNow and how it can be improved using Data Content Manager.
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CSDM - The Recipe for Success eBook
- Establishing Ownership & Roles
- Managing Your Scope
- Choosing the Right Tools
Read More About Improving Foundation Data
In this video, we discuss improving Foundation Data in ServiceNow. We show real-life problem cases and how to find and fix them easily.
Let’s look at some of the key elements for writing a Business Case for Data Quality Improvement, especially for ServiceNow.
In this article, I will show you a simple data model for user data and give examples of different use cases that could fail due to issues in foundation data. I will also tell you what you can do to prevent such issues.
Our Chief Product Officer Mikko Juola recently discussed with Pasi Nikkanen from HappySignals about the impact of data quality on IT Experience. Check it out – it will be 15 minutes well spent!
Everything in ServiceNow relates to Users. It is crucially important that your User data is correct and up to date. Read how to improve it.
Making CMDB data quality a personal matter that an individual can affect with their own actions can make a world of difference for data quality.
What’s the difference between Data Content Manager and Out-of-the-Box tools such as CMDB Health or the CSDM Data Foundation Dashboard?