by Mikko Juola | Dec 1, 2022 | Articles, CMDB, CSDM, Featured
Getting started with CSDM is easier if you have a simple model for implementation. We think that the 5-Step Model we present here is helpful. It works well with any data model, and it works well with CSDM alignment and the CMDB. Maintaining high Data Quality in CMDB... 
by Pekka Korpi | Aug 30, 2022 | Articles, Asset Management, CMDB, CSDM, Featured
Improving data quality is never a one-person show. The larger your organization, the more people will be involved in maintaining data quality. For example, if you have 1000 Business Applications, you will probably have 100+ owners for those apps. They should maintain... 
by Pekka Korpi | May 10, 2022 | CSDM, Customer Stories, Featured
Data Content Manager improves data quality within an organization’s CMDB, reducing manual and disparate work for data quality maintenance. This increase in data transparency and ease of data management helps companies to achieve and maintain regulatory compliance,... 
by Mikko Juola | Apr 26, 2022 | Articles, CMDB, CSDM, Featured
Business Applications is one of the most important CIs in your CMDB and one of the most logical places to start your CSDM alignment. So how do you get them under control? Before CSDM was even released, we introduced a “5 Steps Model for Better Data... 
by Mikko Juola | Apr 5, 2022 | Articles, CMDB, CSDM, Featured, Trial Use Case, Use Cases
People come and go. They change roles, move to different departments, and leave for another job or retirement. The more people you have, the more this happens. Often this leaves your CMDB incomplete, and you may end up with Business Application owners who have left... 
by Mikko Juola | Feb 15, 2022 | Articles, CSDM, Featured
(This article was originally published in 2019, republished in 2021 and updated according to CSDM 4.0 in 2022) ServiceNow published the Common Service Data Model over three years ago. Ever since the ServiceNow community has been craving for CSDM examples and more...
