Welcome to the last episode in our video series showing how to automate data quality management in your ServiceNow with Data Content Manager – a plugin to the platform that adds capabilities to natively design, audit and enforce your desired data models.
So far, we’ve looked at
With these fundamentals in place, we will now look at how you bring everything together to automate your data quality management on the platform.
A Systematic Process
As we’ve seen in this video series, Data Content Manager introduces a systematic process to data quality management on ServiceNow. It adds capabilities to the platform that enable you to design your data requirements visually into Blueprints and then audit your data based on those Blueprints.
You will get detailed feedback on the condition of your data against your requirements which you can use to fix problems.
Visual Tools
DCM introduces new tools based on the visual Blueprints to fix the data. This visual approach simplifies fixing the data and allows even non-ServiceNow-savvy people to participate in data quality efforts.
Auto-Catch Gaps
When you schedule your audits to run regularly, DCM will ensure that you catch any new gaps or glitches when they occur, not when they have already caused potentially expensive problems.
Automatic Task Generation and Personalization
Simple task configurations allow you to choose which audit results should generate tasks. You can include DCM tasks in existing task boards, reports, and lists or use the dashboards DCM comes with.
DCM automatically assigns tasks to the correct people based on the Blueprints you have defined. The tasks provide detailed instructions to assignees on what to fix and how. To increase motivation, you can use DCM to personalize data quality metrics.
Improved Return on Platform Investment
A systematic approach that gets people involved and a tool that makes it happen is the key to better data quality. Improving data quality is always a good investment and can significantly enhance the return on your ServiceNow investment. Maintaining and improving data quality also protects the investment you have already made in the ServiceNow platform.
Further Information
- Video: How to Design a DCM Blueprint
- Video: How to Audit Your Data Quality
- Video: How to Fix Data Quality Issues
- How Telia Cygate Ensures its Customers’ Data Quality with DCM
- How Metsä Group Improves Data Quality with DCM
Get a Free Guided Trial
We offer a Free Guided Trial so you can see how Data Content Manager can help you improve your data. You can try it out in your non-prod ServiceNow instance. We will guide you through installation, creating Blueprints, running Audits, and interpreting results.
This is the easiest way for you to experience the power of Data Content Manager, and if you have real data in your instance, you can expect real results, which are yours to keep. With no cost or commitment, there’s no reason to hesitate.
