Learn how to use Data Content Manager to ensure every workstation in your ServiceNow CMDB is assigned to an active user and covered by a valid contract.
How to Check Valid Users and Contracts for Workstations
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Post Archives
Category: How To
How to Make CMDB Data Quality Personal
Making CMDB data quality a personal matter that an individual can affect with their own actions can make a world of difference for data quality.
Engage Your Data Providers with DCM Data Quality Workspace
One of our customers’ most common challenges is getting their Data Providers involved in data quality efforts. Often, CMDB and other teams struggle with the misconception that they must handle all the work and have complete knowledge of every detail. This should not...
How to Connect Workstations to CSDM
Let’s look at how to connect workstations, personal computers, i.e. End-User Computing to the Common Service Data Model (CSDM) using Data Content Manager.
How to Connect Orphan Servers to CSDM
Discovery creates orphan CI’s in your CMDB. Let’s look at how to connect your orphan servers to business and operations according to the CSDM.
How to Connect Discovery to CSDM
Automated Discovery is not enough for CSDM since a lot of data needs to be maintained manually. Let’s look at how to manage the borderline and connect Discovered data to the CSDM.
Video: How to Automate Data Quality Management
With the fundamentals – Blueprints, Audits and fixing – we can now look at how to automate data quality management with DCM.
Video: How to Validate Task Assignments
Let’s see how you can validate your ServiceNow task assignments and find tickets where the owner is not valid or doesn’t have necessary roles.
How to Validate ServiceNow Approval Groups
You should validate ServiceNow approval groups so that your orders and change requests don’t get stuck due to faulty groups. Here’s how.
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We know improving data quality is difficult. Let us show you how to boost your efforts easily and get your organization involved. Book a call with us, and we'll give you a full demo of DCM and explain how to get started.
Data Content Manager will make things easier regardless of if you need to accelerate your CSDM journey, improve your CMDB, or improve any other data in your ServiceNow. It does it without scripting, additional reports, or customizations.
