The CSDM Content Pack

A Free Add-on for Data Content Manager

 

Built On Now

LET'S TAKE A LOOK AT HOW DCM IMPROVES YOUR DATA QUALITY!

The CSDM Content Pack

The CSDM Content Pack is a Free Add-on to Data Content Manager. It contains more than 25 predefined Blueprints ready to be used with Data Content Manager.

Aligning with CSDM is one of the most prominent use cases for Data Content Manager. We created this content pack to make it as easy as possible to get results, regardless of where you are on your CSDM Journey.

First, we thoroughly analyzed all CSDM-related reference material from ServiceNow. Then we broke the model into smaller, digestible data model templates called Blueprints in DCM. Last, we compiled all Blueprints into the CSDM Content Pack, which we give away free to all DCM users.

Each Blueprint includes the exact CI Classes, references, and relationships prescribed by the CSDM. You can simply use the template, adjust as needed in the Blueprint Editor, and begin auditing your data for compliance.

You need Data Content Manager to use the CSDM Content Pack. It does not do anything by itself. You can try it out with our Free Trial.

Here’s How It Works

The templates can be used directly with Data Content Manager and can be easily adjusted as needed. Using Data Content Manager and the CSDM Content Pack allows you to accelerate and keep track of your CSDM alignment. Furthermore, it will improve communication with your stakeholders since all of the necessary reporting is available through dashboards and reports with no scripting or coding required.

You can immediately see your status with Data Content Manager and the CSDM Content Pack. Based on that, you can make informed decisions about where to focus your efforts. Furthermore, you can set clear targets and track progress in real time while communicating with your stakeholders using easy-to-understand dashboards.

What’s in the Content Pack

CSDM is prescribed in Phases, so these templates are also grouped by implementation Phase. You can be barely Crawling or already Running; the Content Pack includes relevant templates.The current release of the CSDM Content Pack covers all the CSDM Phases. It is based on CSDM version 4.0. It includes the following demo data and Blueprint Templates:

  • Blueprint Category “CSDM” to group all CSDM blueprints together
  • Data Tiers according to CSDM v4.0
  • Data Domains according to CSDM v4.0
  • Blueprint Templates (based on CSDM v4.0):
    • Foundation (3 Templates)
      • CSDM 4.0 – Departments – Crawl
      • CSDM 4.0 – Locations – Site – Crawl
      • CSDM 4.0 – Users – Crawl
    • Crawl Phase
      • CSDM 4.0 – Application Services – Crawl
      • CSDM 4.0 – Applications – Crawl
      • CSDM 4.0 – Business Applications – Crawl
      • CSDM 4.0 – Configuration Items – Crawl
      • CSDM 4.0 – SDLC Component – Crawl
      • CSDM 4.0 – Servers – Crawl
  • Walk Phase
    • CSDM 4.0 – Application Services – Walk
    • CSDM 4.0 – Application Services – Walk (full model)
    • CSDM 4.0 – Business Applications – Walk
    • CSDM 4.0 – Change Management – Walk
    • CSDM 4.0 – Configuration Items – Walk
    • CSDM 4.0 – Dynamic CI Groups – Walk
    • CSDM 4.0 – Incident Management – Walk
    • CSDM 4.0 – Technical Service Offerings – Service Request Catalog
    • CSDM 4.0 – Technical Service Offerings – Walk
    • CSDM 4.0 – Technical Service Portfolio Management – Taxonomy Model – Walk
  • Run Phase
    • CSDM 4.0 – Application Services – Run
    • CSDM 4.0 – Application Services – Run (full model)
    • CSDM 4.0 – Business Service Offerings – Run
    • CSDM 4.0 – Business Service Offerings – Service Request Catalog
    • CSDM 4.0 – Service Portfolio Management – Taxonomy Model – Run
  • Fly Phase
    • CSDM 4.0 – Application Services – Fly (full model)
    • CSDM 4.0 – Business Applications – Fly

How to Get Started

Book some time with us. We will show you how this works and help you get started!

 

CSDM - The Recipe for Success

CSDM - The Recipe for Success eBook

We've seen organizations struggle over the same things with CSDM alignment over and over. Based on our experiences, we wrote CSDM - The Recipe for Success. It gives you hands-on guidance on some of the most important things you need to address on your CSDM Journey, regardless of your maturity level:
 

  • Establishing Ownership & Roles
  • Managing Your Scope
  • Choosing the Right Tools

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