You should validate ServiceNow approval groups so that your orders and change requests don’t get stuck due to faulty groups. Here’s how.
Category: Foundation Data
In this video, we discuss improving Foundation Data in ServiceNow. We show real-life problem cases and how to find and fix them easily.
Let’s look at some of the key elements for writing a Business Case for Data Quality Improvement, especially for ServiceNow.
In this article, I will show you a simple data model for user data and give examples of different use cases that could fail due to issues in foundation data. I will also tell you what you can do to prevent such issues.
Our Chief Product Officer Mikko Juola recently discussed with Pasi Nikkanen from HappySignals about the impact of data quality on IT Experience. Check it out – it will be 15 minutes well spent!
Everything in ServiceNow relates to Users. It is crucially important that your User data is correct and up to date. Read how to improve it.
Making CMDB data quality a personal matter that an individual can affect with their own actions can make a world of difference for data quality.
What’s the difference between Data Content Manager and Out-of-the-Box tools such as CMDB Health or the CSDM Data Foundation Dashboard?
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Explore how Data Content can enhance the quality of your data in ServiceNow. See how you can accelerate your CSDM journey and improve your CMDB or any data in your platform. All without the need for scripting, additional reports, or customizations.