Everything in ServiceNow relates to Users. It is crucially important that your User data is correct and up to date. Read how to improve it.
How To Ensure Workflows Don’t Fail Over User Data
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Category: Trial Use Case
How to Ensure You Can Do Root Cause Analysis
Being able to perform Root Cause Analysis in ServiceNow is essential. Here’s how to gain the ability to do it for Application Services.
How to Ensure Server CI Relationships Exist
Server CI relationships need to exist for Business Impact and Root Cause Analysis. Here’s how to ensure they’re properly in place.
How to Check Valid Users and Contracts for Workstations
Here is a very simple, but powerful example with Data Content Manager to check that your workstations are assigned to valid users and have valid contracts.
Are You Sure Your Business Application Owners are Still There?
People change roles, leave for other jobs, or retirement. This can often leave your CMDB incomplete, and Business Applications without active owners. See how to tackle the problem.
The Best Way to Find Duplicate CI Relationships
The easiest way to find duplicate CI relationships in ServiceNow is using Data Content Manager. No scripting or elevated user rights required.
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Explore how Data Content can enhance the quality of your data in ServiceNow. See how you can accelerate your CSDM journey and improve your CMDB or any data in your platform. All without the need for scripting, additional reports, or customizations.