by Mikko Juola | Oct 6, 2022 | Asset Management, CMDB, CSDM, Integrations, Trial Use Case
Most ServiceNow customers have Servers in their CMDB. The Servers are often automatically populated by ServiceNow Discovery, through integration from another discovery tool or a vendor CMDB. However, CI relationships are usually not created automatically, and that is... 
by Pekka Korpi | Sep 3, 2021 | Articles, CSDM, Integrations
We are often asked what the difference is between Data Content Manager and ServiceNow’s Out-of-the-Box tools such as CMDB Health or the CSDM Data Foundation Dashboard. Do they do the same thing and if so, why bother with DCM if out-of-the-box tools are already... 
by Mikko Juola | May 5, 2021 | Articles, Asset Management, CSDM, Integrations
(This article was originally written in May 2019 and was udpated in May 2021) Is your foundation in a perfect shape? Is it really? It doesn’t have to be perfect, of course, but keeping your foundation data in good shape will ensure that other things can work as... 
by Mikko Juola | Apr 21, 2021 | Articles, Integrations
Management support is often mentioned as one of the key success factors when it comes to any CMDB project or initiative. True commitment from top management may increase the chance of success for in the project, but what happens when the project is complete and the... 
by Mikko Juola | Nov 12, 2020 | Articles, Asset Management, Integrations
Originally published on November 30th 2018, but updated on November 12th 2020. Find it difficult to get started with CMDB data improvements? Too much or too hard to handle? Or have you ever heard about CMDB that is worth nothing because it’s outdated? Or a CMDB... 
by Mikko Juola | Apr 22, 2020 | Articles, CSDM, Integrations
“You cannot have a successful CMDB implementation without discovery tools” could be a quote from several articles describing the success factors for a CMDB initiative. And many companies get all the bells and whistles to populate their CMDB, but how do...
