by Pekka Korpi | Sep 10, 2024 | Articles, CMDB, Featured, Foundation Data
The Cost of Bad Data Why should you care if your data is good or bad? Well, bad data is bad for business and costs enormous amounts of money. According to a report by IBM, bad data can cost companies as much as 3.1 trillion dollars per year in the United States... 
by Pekka Korpi | May 21, 2024 | Articles, CMDB, CSDM, How To
One of our customers’ most common challenges is getting their Data Providers involved in data quality efforts. Often, CMDB and other teams struggle with the misconception that they must handle all the work and have complete knowledge of every detail. This should not... 
by Pekka Korpi | Feb 14, 2024 | Articles, How To, Videos
Welcome to the last episode in our video series showing how to automate data quality management in your ServiceNow with Data Content Manager – a plugin to the platform that adds capabilities to natively design, audit and enforce your desired data models. So far, we’ve... 
by Pekka Korpi | Feb 1, 2024 | Articles, Videos
So far, in our video series about improving data quality in ServiceNow, we’ve looked at How to Create Blueprints in DCM and How to Run Audits. These steps have given us insights into our data quality issues. In this third video of our series, we focus... 
by Pekka Korpi | Dec 5, 2023 | Articles, How To, Video Focus, Videos
Some tasks like problem or change management tickets can have a long lifecycle. A relatively common problem we see is that people assigned to tasks with long lifecycles sometimes leave the company or change roles before the task is completed. Clearly, this can be a...
