Video: How to Fix Data Quality Issues

Video: How to Fix Data Quality Issues

So far, in our video series about improving data quality in ServiceNow, we’ve looked at How to Create Blueprints in DCM and How to Run Audits. These steps have given us insights into our data quality issues. In this third video of our series, we focus on...
Video: How to Audit Your Data Quality

Video: How to Audit Your Data Quality

Welcome back to our video series showing you how to easily improve data quality in your ServiceNow using Data Content Manager. Our previous video showed you How to Create Blueprints in DCM. Blueprints are the visual representations of your data requirements that form...
Video: How to Design a DCM Blueprint

Video: How to Design a DCM Blueprint

About DCM Blueprints All the auditing capabilities and reporting that Data Content Manager provides are based on Blueprints. They are visual representations of data models you want to follow or enforce in your ServiceNow. Typical examples would be Blueprints around...
Video: How to Validate Task Assignments

Video: How to Validate Task Assignments

Some tasks like problem or change management tickets can have a long lifecycle. A fairly common problem we see is that people assigned to tasks with long lifecycles sometimes leave the company or change roles before the task is completed.  Clearly,  this can be a big...