Let’s look at how to connect workstations, personal computers, i.e. End-User Computing to the Common Service Data Model (CSDM) using Data Content Manager.
How to Connect Workstations to CSDM
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Category: Articles
How to Connect Orphan Servers to CSDM
Discovery creates orphan CI’s in your CMDB. Let’s look at how to connect your orphan servers to business and operations according to the CSDM.
How to Connect Discovery to CSDM
Automated Discovery is not enough for CSDM since a lot of data needs to be maintained manually. Let’s look at how to manage the borderline and connect Discovered data to the CSDM.
Video: How to Automate Data Quality Management
With the fundamentals – Blueprints, Audits and fixing – we can now look at how to automate data quality management with DCM.
Video: How to Fix Data Quality Issues
Data Content Planner is the visual tool in DCM to Fix Data Quality issues in ServiceNow. Just drag and drop data into your data model and your Blueprint will take care of the complexity.
Video: How to Validate Task Assignments
Let’s see how you can validate your ServiceNow task assignments and find tickets where the owner is not valid or doesn’t have necessary roles.
Discover How to Simplify CSDM Compliance
You should align with CSDM but compliance is hard. Data Content Manager makes it easy to find gaps and fix them regardless of your maturity.
How to Validate ServiceNow Approval Groups
You should validate ServiceNow approval groups so that your orders and change requests don’t get stuck due to faulty groups. Here’s how.
Common Service Data Model – Stand up and Walk
We wrote a practical step-by-step guide that helps organizations align with CSDM, communicate progress clearly, define required resources, and explain the business value to leadership with confidence. Read more about it here. In my previous blog, I discussed learning...
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We know improving data quality is difficult. Let us show you how to boost your efforts easily and get your organization involved. Book a call with us, and we'll give you a full demo of DCM and explain how to get started.
Data Content Manager will make things easier regardless of if you need to accelerate your CSDM journey, improve your CMDB, or improve any other data in your ServiceNow. It does it without scripting, additional reports, or customizations.
