by Mikko Juola | Oct 6, 2022 | Asset Management, CMDB, CSDM, How To, Integrations, Trial Use Case
Most ServiceNow customers have Servers in their CMDB. The Servers are often automatically populated by ServiceNow Discovery, through integration from another discovery tool or a vendor CMDB. However, CI relationships are usually not created automatically, and that is...
by Mikko Juola | Sep 5, 2022 | News, Product Updates
We released the 5.3 version of Data Content Manager in early September 2022. This release focuses on improving audit messages and optimizing the audit performance among many other smaller enhancements. In addition to new features and enhancements, this release...
by Mikko Juola | May 31, 2022 | Articles, CMDB, CSDM
We have been discussing CMDB data quality for years, and, of course, we developed Data Content Manager to address the issue. Gartner recently refreshed its study, titled “3 Steps to Improve IT Service View CMDB Data Quality.” Gartner Analysts Roger...
by Mikko Juola | Apr 26, 2022 | Articles, CMDB, CSDM
Business Applications is one of the most important CIs in your CMDB and one of the most logical places to start your CSDM alignment. So how do you get them under control? Before CSDM was even released, we introduced a “5 Steps Model for Better Data Quality.” This...
by Mikko Juola | Apr 22, 2022 | Product Updates
We released the 5.2 version of Data Content Manager in April 2022. It is a minor release with lots of small enhancements to Blueprint Designer and improvements to audit logic. Here’s a list of new features and enhancements also presented in the video below:...