DCM v4.5 Released

DCM v4.5 Released

We released the latest version 4.5 of Data Content Manager on the last day of 2020. It is a?a minor release focusing on usability enhancements, new dashboards, and adding an ability to set sys_domain value for DCM Tasks. With these new Dashboards you can significantly...
CSDM Compliance Made Easy

CSDM Compliance Made Easy

CSDM Compliance – Where to Start or Already Done? If you have not heard about the Common Service Data Model (CSDM) yet, you might want to read this first.   What does it mean to be compliant with a data model? Simply, that you (and your colleagues) follow...
CSDM with Incident Management

CSDM with Incident Management

How to use the Common Service Data Model in Incident Management It’s Knowledge20 time! ServiceNow’s biggest customer event went online this year and we can all enjoy online keynote speakers, customer presentations, CreatorCon labs etc. and mostly at our...