You should align with CSDM but compliance is hard. Data Content Manager makes it easy to find gaps and fix them regardless of your maturity.
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Post Archives
Category: CSDM
Common Service Data Model – Stand up and Walk
We wrote a practical step-by-step guide that helps organizations align with CSDM, communicate progress clearly, define required resources, and explain the business value to leadership with confidence. Read more about it here. In my previous blog, I discussed learning...
Video: Ensure You Can Do Root Cause Analysis
A short video about using DCM to ensure your Application Services in ServiceNow are ready for Root Cause & Impact Analysis.
How to Avoid a 2 Million Euro Incident
How to avoid a seemingly random server failure from escalating into a Major Incident worth 2 million euros? Read about the lessons learned.
Video: How to Improve Foundation Data in ServiceNow and CSDM
In this video, we discuss improving Foundation Data in ServiceNow. We show real-life problem cases and how to find and fix them easily.
Do You Know if You’re Crawling or Walking?
From time to time, we look at some of the out-of-the-box tools that ServiceNow® provides for supporting CSDM alignment and improving data quality on the platform. This time we will look at the CSDM & CMDB Data Foundation Dashboards and their latest version, 2.0....
How to use CSDM to Improve Incident Management
This article describes how CSDM can be used in Incident Management and how DCM can help to ensure that required data models are followed.
How to Get Started with CSDM in 5 Steps
A CSDM Journey is difficult to begin if you do not have a simple model for implementation. Here is the 5 Step Model to get started with CSDM, and how DCM supports it.
How to Ensure You Can Do Root Cause Analysis
Being able to perform Root Cause Analysis in ServiceNow is essential. Here’s how to gain the ability to do it for Application Services.
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We know improving data quality is difficult. Let us show you how to boost your efforts easily and get your organization involved. Book a call with us, and we'll give you a full demo of DCM and explain how to get started.
Data Content Manager will make things easier regardless of if you need to accelerate your CSDM journey, improve your CMDB, or improve any other data in your ServiceNow. It does it without scripting, additional reports, or customizations.
