We know you’re busy so here’s a quick introduction video to Data Content Manager. Basically a 45 minute demo squeezed into 1½ minutes.,
DCM Explained In 1½ Minutes
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Category: Articles
CSDM 4 vs 5: What’s New, What Endures, and Recommendations
CSDM 5 marks a significant update from CSDM 4. The new version aligns more closely with modern business needs and introduces several enhancements.
Knowledge 2025 Reflections: Data Quality Is No Longer Optional
Reflections from ServiceNow Knowledge 2025: AI took the spotlight, data quality emerged as a critical theme, and CSDM 5 is released.
Video: How to Audit ServiceNow Data Quality
Auditing Data Quality in ServiceNow doesn’t have to be hard. This video shows you how you can run audits easily with Data Content Manager.
Blueprints are the Foundation for Data Quality
Blueprints in DCM are the fundamental building blocks for setting data quality requirements. Everything else follows automatically.
How to Establish Ownership in Your CMDB
Ownership is key to success. Let’s take a look at how you can establish ownership in your CMDB using the Consumer-Owner-Provider model.
Get a 1436% ROI by Improving CI Data Quality?
The ROI for Data Quality improvement can be lucrative. How about a 1436% return from improving CI Data Quality in your CMDB?
Build a Winning Business Case for Data Quality Improvement
To successfully advocate for data quality improvements, it’s essential to present a compelling business case. This article offers a structured approach, from assessing current data health and engaging stakeholders to calculating the return on investment (ROI).
Engage Your Data Providers with DCM Data Quality Workspace
One of our customers’ most common challenges is getting their Data Providers involved in data quality efforts. Often, CMDB and other teams struggle with the misconception that they must handle all the work and have complete knowledge of every detail. This should not...
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We know improving data quality is difficult. Let us show you how to boost your efforts easily and get your organization involved. Book a call with us, and we'll give you a full demo of DCM and explain how to get started.
Data Content Manager will make things easier regardless of if you need to accelerate your CSDM journey, improve your CMDB, or improve any other data in your ServiceNow. It does it without scripting, additional reports, or customizations.
