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DCM R4.3 Published

DCM R4.3 Published

DCM R4.3 is a minor release that includes internationalization support. Now DCM will show translated content, such as table names and field labels in Blueprint Designer when using a local language. The DCM application itself is not translated.
DCM R4.2 Published

DCM R4.2 Published

DCM R4.2 is a minor release focused on optimizing Audits. Changes have been made to ensure that bigger audit runs do not interfere with the rest of the platform. This release includes many small changes to existing reports and a new version of the DCM Dashboard, now...
DCM R4.1 is Now Available!

DCM R4.1 is Now Available!

DCM R4.1 includes a very useful good addition to the DCM Audit engine: the Field Level Audit. Another great enhancement for managing and auditing Blueprints is the addition of Data Domains. Data Domains and Tiers are used to group and manage Blueprints and Audit...
Common Service Data Model – Learning to Crawl

Common Service Data Model – Learning to Crawl

ServiceNow has published its second version of the Common Service Data Model whitepaper. This time, the model goes deeper. It includes more classes, relationships, and information in general. It also includes an implementation idea. The whitepaper uses a metaphor of...
Audit Alert Correlations – Unique Audit Messages

Audit Alert Correlations – Unique Audit Messages

By installing the Data Content Manager (DCM) application into your ServiceNow environment, you can audit your service data against best practice blueprints or blueprints you have created yourself. Because the same data is audited by several, sometimes scheduled and...