Category: Foundation Data

This blueprint anchors your location data on the Site, then builds a governed hierarchy up through City, State/Province, Country, and Region while tying each site to a responsible Company, an active Contact, and an owning Group. It gives foundation data a single, CSDM-aligned structure to grow from, so sites stay accountable, locatable, and ready to support service management and reporting.

This blueprint defines how Departments, Business Units, Companies, Cost Centers, and Users align to form a clean, authoritative organizational structure. It establishes the foundational data needed for service ownership, reporting, governance, and CMDB alignment before deeper CSDM modeling begins.

This blueprint structures value streams and connects them to business capabilities, processes, and services. It provides a way to model how products and services deliver value, ensuring organizations can trace business outcomes back to supporting capabilities and IT applications.

This blueprint ensures that all users are properly connected to organizational structures such as departments, business units, companies, and managers. It creates a reliable foundation for workflows, reporting, and governance by making sure user records are not isolated or incomplete.

This blueprint helps validate and structure approval groups in ServiceNow, ensuring that each group is properly defined, managed, and connected with roles and users. It provides a framework to avoid incomplete or misconfigured approval groups that could delay workflows.