by Matleena Salminen | Aug 20, 2026 | CMDB
We have seen many organizations do the first part of data ownership quite well. They define roles, assign owners, create dashboards, document responsibilities, and add owner fields to records. Sometimes they have a governance model that looks perfectly reasonable on... 
by Matleena Salminen | Jun 30, 2026 | CMDB
At Knowledge26, AI was everywhere. You could hear it in almost every conversation: agents, automation, orchestration, governance, productivity, and the new possibilities ServiceNow customers are starting to explore. The direction is clear, and there is a lot to...
