Webinars & Videos
On-Demand Webinars & Videos
A recap and resource list for the CSDM 4.0 Examples for a Data Driven Portal Webinar.
This webinar will explain what you need to have in place to fully utilize the Service Portfolio Management capabilities available in the ServiceNow Rome release. We will talk about Services and Offerings and how to make sure your Portal of choice is data-driven and dynamically functioning.
Mark Bodman, Senior Product Manager at ServiceNow and DCM Product Manager Mikko Juola talk about CSDM 3.0, Flying with DCM and the Future.
Mark Bodman, Senior Product Manager at ServiceNow and DCM Product Manager Mikko Juola talk about CSDM 3.0 and Walking & Running with DCM.
Now Available On-Demand
Mark Bodman, Senior Product Manager at ServiceNow and DCM Product Manager Mikko Juola talk about CSDM 3.0 and getting it off the ground with DCM.
Now Available On-Demand!
Data Content Manager in Action The Practical Data Model for CMDB (PDMC) is a common information model for IT service management CMDB solutions created by Justin Group Oy. The first public version of the PDMC was published in December 2019 under a creative commons...
This Webinar explains what the Common Service Data Model (CSDM) is, why it is important to every ServiceNow user and how to implement the model in phases using the Data Content Manager application.
How to improve service data quality with 3 simple steps on ServiceNow platform.
Business depends on the business value chain. The business value chain depends on business data. Business data must be consistent and structured to create value. That is why data is your top priority.
In this video we will explain what the Available Classes are and how to set them up for the Blueprint Designer in Data Content Manager.
How to audit our ServiceNow data against visual data model blueprints? This video will show you how in just one minute.
In this video we show you the difference between creating an Application CI with multiple relationships using out-of-the-box forms and views on the left side and Data Content Planner on the right.
Webinars with ITSM Group
We are presenting together with our partner iTSM Group. The webinar is FREE and will be presented on July 16th, at 13:00 Central European Time.
The webinar will be recorded so you can view it whenever convenient for you!
In this webinar, which we presented together with our partner iTSM Group, you will learn why having the right quality and -decision ready data in ServiceNow is important and how to keep it up to date.
This is a FREE online webinar. It was presented on March 31st, 2021.
Register & View On-Demand at the iTSM Group website!