Webinars & Videos

Built On Now

Latest Webinars

How to fuel your configuration process, CMDB, Service Catalog and CSDM in ServiceNow
In this webinar from our CMDB and CSDM series, we will introduce you to the Consumer – Owner – Provider model which helps you establish ownership in your CMDB.

We are presenting together with our partner iTSM Group. The webinar is FREE and will be presented on July 16th, at 13:00 Central European Time.

The webinar will be recorded so you can view it whenever convenient for you!

How to fuel your configuration process, CMDB, Service Catalog and CSDM in ServiceNow

In this webinar, which we presented together with our partner iTSM Group, you will learn why having the right quality and -decision ready data in ServiceNow is important and how to keep it up to date.

This is a FREE online webinar. It was presented on March 31st, 2021.

Register & View On-Demand at the iTSM Group website!

On-Demand Webinars & Videos

CSDM 3.0 – Flying with DCM

CSDM 3.0 – Flying with DCM

Mark Bodman, Senior Product Manager at ServiceNow and DCM Product Manager Mikko Juola talk about CSDM 3.0, Flying with DCM and the Future.

Available On-Demand!

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CSDM 3.0 – Walk and Run with DCM

CSDM 3.0 – Walk and Run with DCM

Mark Bodman, Senior Product Manager at ServiceNow and DCM Product Manager Mikko Juola talk about CSDM 3.0 and Walking & Running with DCM.

Now Available On-Demand

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CSDM 3.0 – Crawling with DCM

CSDM 3.0 – Crawling with DCM

Mark Bodman, Senior Product Manager at ServiceNow and DCM Product Manager Mikko Juola talk about CSDM 3.0 and getting it off the ground with DCM.

Now Available On-Demand!

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Create a DCM Blueprint from a PDMC Data Model Template

Create a DCM Blueprint from a PDMC Data Model Template

Data Content Manager in Action The Practical Data Model for CMDB (PDMC) is a common information model for IT service management CMDB solutions created by Justin Group Oy. The first public version of the PDMC was published in December 2019 under a creative commons...

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