Webinars & Videos
Upcoming Webinar
We are presenting together with our partner iTSM Group. The webinar is FREE and will be presented on July 16th, at 13:00 Central European Time.
The webinar will be recorded so you can view it whenever convenient for you!
Latest Webinar
In this webinar, which we presented together with our partner iTSM Group, you will learn why having the right quality and -decision ready data in ServiceNow is important and how to keep it up to date.
This is a FREE online webinar. It was presented on March 31st, 2021.
Register & View On-Demand at the iTSM Group website!
On-Demand Webinars & Videos
CSDM 3.0 – Flying with DCM
Mark Bodman, Senior Product Manager at ServiceNow and DCM Product Manager Mikko Juola talk about CSDM 3.0, Flying with DCM and the Future.
Available On-Demand!
CSDM 3.0 – Walk and Run with DCM
Mark Bodman, Senior Product Manager at ServiceNow and DCM Product Manager Mikko Juola talk about CSDM 3.0 and Walking & Running with DCM.
Now Available On-Demand
CSDM 3.0 – Crawling with DCM
Mark Bodman, Senior Product Manager at ServiceNow and DCM Product Manager Mikko Juola talk about CSDM 3.0 and getting it off the ground with DCM.
Now Available On-Demand!
Create a DCM Blueprint from a PDMC Data Model Template
Data Content Manager in Action The Practical Data Model for CMDB (PDMC) is a common information model for IT service management CMDB solutions created by Justin Group Oy. The first public version of the PDMC was published in December 2019 under a creative commons...
Webinar: Accelerate your CSDM Implementation with DCM
This Webinar explains what the Common Service Data Model (CSDM) is, why it is important to every ServiceNow user and how to implement the model in phases using the Data Content Manager application.
Video: 3 Steps for Better Service Data Quality
How to improve service data quality with 3 simple steps on ServiceNow platform.
DCM Video: Your Business is Our Top Priority
Business depends on the business value chain. The business value chain depends on business data. Business data must be consistent and structured to create value. That is why data is your top priority.
Video: How to Set Up Available Classes for Blueprint Designer
In this video we will explain what the Available Classes are and how to set them up for the Blueprint Designer in Data Content Manager.
Video: Fast Track Data Audit on ServiceNow in Just 1 Minute
How to audit our ServiceNow data against visual data model blueprints? This video will show you how in just one minute.
Video: 4x Faster and Error Free Data Management on ServiceNow
In this video we show you the difference between creating an Application CI with multiple relationships using out-of-the-box forms and views on the left side and Data Content Planner on the right.
Video: Introduction to Blueprint Designer
This video is an introduction to Data Content Manager’s Blueprint Designer. It discusses how and why to use blueprints in the first place and how the Blueprint Designer works.
Video: Fast Track Data Audit for ServiceNow
How to audit our ServiceNow data against visual data model blueprints? In this video we will show you how to do it in three simple steps.