Webinars & Videos
LET'S TAKE A LOOK AT HOW TO IMPROVE DATA QUALITY IN YOUR SERVICENOW. CLICK HERE FOR A LIVE DEMO!
On-Demand Webinars & Videos
Video: Ensure You Can Do Root Cause Analysis
A short video about using DCM to ensure your Application Services in ServiceNow are ready for Root Cause & Impact Analysis.
Video: How to Catch Invalid Business Application Owners in Your CMDB
With inevitable staff transitions, you need to know when CMDB CI’s, such as Business Applications are left without valid owners. See this video for how to catch these changes.
Video: How to Improve Foundation Data in ServiceNow and CSDM
In this video, we discuss improving Foundation Data in ServiceNow. We show real-life problem cases and how to find and fix them easily.
How Data Quality in ServiceNow Impacts IT Experience
Our Chief Product Officer Mikko Juola recently discussed with Pasi Nikkanen from HappySignals about the impact of data quality on IT Experience. Check it out – it will be 15 minutes well spent!
CSDM 4.0 Webinar Companion
A recap and resource list for the CSDM 4.0 Examples for a Data Driven Portal Webinar.
Webinar: CSDM 4.0 Examples for a Data-Driven Portal
This webinar will explain what you need to have in place to fully utilize the Service Portfolio Management capabilities available in the ServiceNow Rome release. We will talk about Services and Offerings and how to make sure your Portal of choice is data-driven and dynamically functioning.
CSDM 3.0 – Flying with DCM
Mark Bodman, Senior Product Manager at ServiceNow and DCM Product Manager Mikko Juola talk about CSDM 3.0, Flying with DCM and the Future.
Available On-Demand!
CSDM 3.0 – Walk and Run with DCM
Mark Bodman, Senior Product Manager at ServiceNow and DCM Product Manager Mikko Juola talk about CSDM 3.0 and Walking & Running with DCM.
Now Available On-Demand
CSDM 3.0 – Crawling with DCM
Mark Bodman, Senior Product Manager at ServiceNow and DCM Product Manager Mikko Juola talk about CSDM 3.0 and getting it off the ground with DCM.
Now Available On-Demand!
Webinars with ITSM Group
We are presenting together with our partner iTSM Group. The webinar is FREE and will be presented on July 16th, at 13:00 Central European Time.
The webinar will be recorded so you can view it whenever convenient for you!
In this webinar, which we presented together with our partner iTSM Group, you will learn why having the right quality and -decision ready data in ServiceNow is important and how to keep it up to date.
This is a FREE online webinar. It was presented on March 31st, 2021.
Register & View On-Demand at the iTSM Group website!
