The DCM Blog

Webinar: CSDM 4.0 Examples for a Data-Driven Portal

By Pekka Korpi

November 9, 2021
Data Driven Portals

Webinar presented on November 30th, 2021

Length: 30 minutes

Now available On Demand.

This webinar will explain what you need to have in place to fully utilize the Service Portfolio Management capabilities available in the ServiceNow Rome release. We will talk about Services and Offerings and how to make sure your Portal of choice is data-driven and dynamically functioning.

We will show you with examples, using the Employee Center, how the recently published CSDM 4.0 fits in. You will see why the quality of underlying data is essential for success and how you can ensure your data quality is high enough to reap the benefits.

If you aim to create a dynamic, data-driven Portal, this webinar will give you valuable insights on how to get it done. The webinar will be recorded and made available online after the event.

Presenters

Venni Mäkäräinen

Venni Mäkäräinen

Venni is a Senior Platform Architect at ServiceNow

Mikko Juola

Mikko Juola

Mikko is the Chief Product Officer for Data Content Manager

Built on now

Featured Posts

5 Challenges to Address for Better CMDB Data Quality

5 Challenges to Address for Better CMDB Data Quality

Comprehending the impact of CMDB Data Quality, especially its absence, can be difficult. It is a big problem since poor data quality is often the main reason ITSM systems, like ServiceNow, don’t meet expectations. We are deeply involved with data quality daily. Our...

How LapIT Improves CMDB Data Quality with DCM

How LapIT Improves CMDB Data Quality with DCM

LapIT designs and implements solutions for information and communication technology environment services in Northern Finland. Their customers are mainly municipal, public administration, and healthcare organizations. We interviewed Leena Broas, Development Manager at...

Video: How to Improve Foundation Data in ServiceNow and CSDM

Video: How to Improve Foundation Data in ServiceNow and CSDM

In this video, Pekka Korpi, CEO of Qualdatrix, and Mikko Juola, Product Owner of Data Content Manager, discuss the importance of Foundation data in ServiceNow and how it can be improved using Data Content Manager. Foundation Data in ServiceNow refers to the critical...

Build a Business Case for Data Quality Improvement

Build a Business Case for Data Quality Improvement

Accurate and reliable data is the backbone of any successful organization. Countless data quality improvement projects are started across organizations since poor data quality can lead to misinformed decisions, wasted resources, and lost opportunities. On the other...

How Metsä Group Improves Data Quality with DCM

How Metsä Group Improves Data Quality with DCM

Metsä Group uses Data Content Manager to improve data quality in their CMDB. We had a chance to interview Mika Lindström, the ICT Configuration Development Manager at Metsä Group. Thanks, Mika, for joining us. Metsä Group are an internationally operating frontrunner...

How to use CSDM to Improve Incident Management

How to use CSDM to Improve Incident Management

It’s been a while since this article was originally published, so I thought it would be time to update it to reflect changes to the CSDM model and our latest thinking. We published this article first in 2020 when ServiceNow’s Knowledge event included the first...

How CMDB Supports Regulatory Compliance at Danske Bank

How CMDB Supports Regulatory Compliance at Danske Bank

Data Content Manager improves data quality within an organization’s CMDB, reducing manual and disparate work for data quality maintenance. This increase in data transparency and ease of data management helps companies to achieve and maintain regulatory compliance,...

Get Started

Book a Call with us Now.

 

Explore how Data Content can enhance the quality of your data in ServiceNow. See how you can accelerate your CSDM journey and improve your CMDB or any data in your platform. All without the need for scripting, additional reports, or customizations.

 

Related Content You Might Like:

CSDM

The Recipe For Success eBook

Contents:
  • Establish Ownership & Roles
  • Manage Your Scope
  • Choose the Right Tools

We talk to people about CSDM alignment every day and constantly see organizations struggle with the same things over and over again. We wrote CSDM - The Recipe for Success to share our experiences.

It gives you hands-on guidance on some of the most important things you must address on your CSDM Journey, regardless of your maturity level.

CSDM The Recipe for Success eBook

Get Your Free eBook