by Mikko Juola | May 27, 2019 | Articles
Is your foundation in a perfect shape? Don’t lie. And it doesn’t have to be perfect of course, but keeping your foundation data in good shape, will ensure that other things can work as planned. What do I mean by “foundation data”? Many IT Service Management systems...
by Mikko Juola | Dec 14, 2018 | Articles
Most businesses, globally, are currently caught in a perfect storm of challenges and opportunities related to digital transformation, customer experience (CX) improvement, and exploiting emerging technologies – in particular artificial intelligence (AI) and smart...
