CSDM 3.0 Webinar Series – Thoughts & Learnings

CSDM 3.0 Webinar Series – Thoughts & Learnings

We have just completed our CSDM 3.0 Webinar series which we were proud to present together with ServiceNow. First, I want to thank Mark Bodman, Senior Product Manager for CSDM at ServiceNow and Mikko Juola, Product Manager for DCM for presenting in this series! Having...
Importance of Foundation Data

Importance of Foundation Data

Is your foundation in a perfect shape? Don’t lie. And it doesn’t have to be perfect of course, but keeping your foundation data in good shape, will ensure that other things can work as planned. What do I mean by “foundation data”? Many IT Service Management systems...

From Data Clean-up Projects to a Systematic Process.

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