by Mikko Juola | Mar 16, 2023 | Articles, Asset Management, Integrations
The role of the CMDB is more important than ever. At the same time, we continuously see companies struggle with the quality of data in their CMDBs. The data is often outdated and inaccurate, causing processes that rely on the CMDB not to perform as they should. After... 
by Mikko Juola | Feb 2, 2023 | Articles, Asset Management, CSDM, Foundation Data, Integrations
With the Common Service Data Model (CSDM) now recognizing the importance of Foundation Data, we decided to take a fresh look at our article from years ago. We originally published this article in 2019 and updated it a few times because Foundation Data remains... 
by Pekka Korpi | Sep 3, 2021 | Articles, CSDM, Foundation Data, Integrations
We are often asked what the difference is between Data Content Manager and ServiceNow’s Out-of-the-Box tools such as CMDB Health or the CSDM Data Foundation Dashboard. Do they do the same thing and if so, why bother with DCM if out-of-the-box tools are already... 
by Pekka Korpi | Feb 25, 2021 | Articles, Asset Management, CSDM
When we interact with our clients and prospects, we are often asked about the right time to begin using Data Content Manager. We believe the correct answer is, without a doubt: Now. We then sometimes hear the “but” arguments, something similar to these.... 
by Mikko Juola | Sep 18, 2019 | Articles
By installing the Data Content Manager (DCM) application into your ServiceNow environment, you can audit your service data against best practice blueprints or blueprints you have created yourself. Because the same data is audited by several, sometimes scheduled and...
