CSDM Compliance Made Easy

CSDM Compliance Made Easy

CSDM Compliance – Where to Start or Already Done? If you have not heard about the Common Service Data Model (CSDM) yet, you might want to read this first.   What does it mean to be compliant with a data model? Simply, that you (and your colleagues) follow...
CSDM with Incident Management

CSDM with Incident Management

How to use the Common Service Data Model in Incident Management It’s Knowledge20 time! ServiceNow’s biggest customer event went online this year and we can all enjoy online keynote speakers, customer presentations, CreatorCon labs etc. and mostly at our own pace. One...
Connecting Discovery Data with CSDM

Connecting Discovery Data with CSDM

“You cannot have a successful CMDB implementation without discovery tools” could be a quote from several articles describing the success factors for a CMDB initiative. And many companies get all the bells and whistles to populate their CMDB, but how do these technical...
The CSDM Content Pack Available Now

The CSDM Content Pack Available Now

Dreaming of a perfect CMDB? Make it happen with the Common Service Data Model (by ServiceNow) and Data Content Manager. Use the CSDM content pack to fast-track your scope definition and responsibilities and use the pre-defined data model templates to get started with...

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