CSDM 3.0 – Flying with DCM

CSDM 3.0 – Flying with DCM

Webinar presented on November 3rd, 2020 Now available on-Demand Length: 60 minutes The final webinar in our CSDM 3.0 series, together with ServiceNow was presented on November 3rd, 2020. View CSDM 3.0 – Flying with DCM On-Demand! We will take a look at what it...
CSDM 3.0 – Walk and Run with DCM

CSDM 3.0 – Walk and Run with DCM

This Webinar was presented on Tuesday, October 13, 2020. It is now available on-demand Length: 60 minutes Join us for CSDM 3.0 – Walking and Running with DCM to hear what the recent CSDM 3.0 means for the walking and running phases of implementing the Common...
CSDM Compliance Made Easy

CSDM Compliance Made Easy

CSDM Compliance – Where to Start or Already Done? If you have not heard about the Common Service Data Model (CSDM) yet, you might want to read this first.   What does it mean to be compliant with a data model? Simply, that you (and your colleagues) follow...
CSDM with Incident Management

CSDM with Incident Management

How to use the Common Service Data Model in Incident Management It’s Knowledge20 time! ServiceNow’s biggest customer event went online this year and we can all enjoy online keynote speakers, customer presentations, CreatorCon labs etc. and mostly at our...
Connecting Discovery Data with CSDM

Connecting Discovery Data with CSDM

“You cannot have a successful CMDB implementation without discovery tools” could be a quote from several articles describing the success factors for a CMDB initiative. And many companies get all the bells and whistles to populate their CMDB, but how do...