Improve Foundation Data
Foundation data includes essential background data that usually fuels numerous workflows and processes running in ServiceNow. Poor Foundation Data quality will quickly cause problems. Luckily, maintaining and improving it is easy with Data Content Manager.
Improve Foundation Data
with Data Content Manager
Foundation Data in ServiceNow includes essential background data such as users, groups, locations, and company structures. It is shared between processes, workflows, and configuration items.
Foundation Data provides a common set of data elements integral to the performance of your ServiceNow. Poor quality of the data will negatively impact the processes and workflows you run on the platform.
Data Content Manager can help you quickly find and fix problem areas in your Foundation Data and any other data in your ServiceNow.
What Customers Say
With CSDM providing a prescriptive data model and DCM providing a view of our data in a consumable manner, we are able to drive the necessary changes across the bank in a non-obtrusive way, which is seen to add value to our business, not be viewed as an operational overhead.
My complex Blueprint was up and running in 10 minutes, and I got results immediately. It would have taken months to complete without DCM.
DCM has been central in federating our dependency mapping to technical teams, and that momentum is building. It’s been a successful first year, and we’re extending use with additional blueprints.
We’ve rationalized nearly 400 business applications using DCM, and the data quality has been exceptional. For just two of us doing this work, the progress has been pretty amazing
Take a Deep Dive
Into Improving Foundation Data
In this video, Pekka Korpi, CEO of Qualdatrix, and Mikko Juola, Product Owner of Data Content Manager, take a deep dive into the importance of Foundation data in ServiceNow and how it can be improved using Data Content Manager.
The CMDB Data Quality Playbook
A Practical Guide for Improving ServiceNow Data Quality, Governance and AI-Readiness.
- A practical way to establish ownership and roles
- The 5-step model for data quality improvement
- Best practices for engaging data providers
- Five common pitfalls in CMDB data quality and how to avoid
We need your contact information to send you this eBook and communicate with you. You can unsubscribe anytime.
Related Content
How to Check Valid Users and Contracts for Workstations
Learn how to use Data Content Manager to ensure every workstation in your ServiceNow CMDB is assigned to an active user and covered by a valid contract.
5 Challenges to Address for Better CMDB Data Quality
AI and automation in ServiceNow can’t succeed without good CMDB data. This article breaks down five common challenges and shows how to solve them to unlock real business outcomes.
Implement the Consumer–Owner–Provider Model to Enhance Data Quality in CMDB
The Consumer-Owner-Provider model clarifies responsibilities related to CMDB (and other) Data Quality Management in ServiceNow. It is easy to understand and powerful when used.
Get Started
Book a Call with us Now.
We know improving data quality is difficult. Let us show you how to boost your efforts easily and get your organization involved. Book a call with us, and we'll give you a full demo of DCM and explain how to get started.
Data Content Manager will make things easier regardless of if you need to accelerate your CSDM journey, improve your CMDB, or improve any other data in your ServiceNow. It does it without scripting, additional reports, or customizations.
