Improve Data Quality in ServiceNow®
Data Content Manager is a Built on Now app to design and enforce your data models in ServiceNow. It removes the disconnect between designing and enforcing data models.
Accelerate your CSDM Journey and improve the quality of your CMDB while reducing unnecessary manual work and expensive mistakes. No development, customization, or scripting is needed to get results.
If the data in your ServiceNow instance does not conform to your intended data models and is not high quality, the platform cannot perform to its full potential. This causes unnecessary costs and frustration.
Data Content Manager addresses the issue by removing the disconnect between designing and enforcing your data models, and then auditing the actual data. The most typical use case is accelerating CSDM implementation but it can be used for ANY data on the platform.
Watch the intro below to see how it works.
What People Say
With CSDM providing a prescriptive data model and DCM providing a view of our data in a consumable manner, we are able to drive the necessary changes across the bank in a non-obtrusive way which is seen to add value to our business, not be viewed as an operational overhead. Read More...
Very useful and user-friendly tool for CMDB data health checks and corrections. DCM has helped us raise awareness about the importance of data quality, and it is now a part of our operative process – both internally and with our vendors. Highly recommended! Read More...
Data Content Manager offers much more sophisticated data model definitions than you can get with native CMDB data quality metrics. It also comes with its own audit and remediation features which make data maintenance easier. Highly recommended!
We would not previously know our data gaps as our manual processes made this almost impossible. Identifying gaps and assigning responsibilities to the respective owners was a priority. We looked at Application Services with DCM first. It was surprisingly easy, and the results were very positive. Read More...
My complex Blueprint was up and running in 10 minutes, and I got audit results immediately. It would have taken months to complete without DCM.
The DCM Application is ahead of its time!
Unlock the Full Potential of Your Platform
ServiceNow is a great platform. However, to get the full benefits, the data within needs to be of high quality. Perceived problems with ServiceNow are, in fact, often issues with data, not the platform itself.
Data Content Manager can improve the quality of any data, from CMDB to your Custom Tables. It is easy to set up, and you can get results in hours, and a Free Trial is available.
LET'S TAKE A LOOK AT HOW DCM IMPROVES YOUR DATA QUALITY!
The Latest From our Blog
From time to time, we look at some of the out-of-the-box tools that ServiceNow® provides for supporting CSDM alignment and improving data quality on the platform. This time we will look at the CSDM & CMDB Data Foundation Dashboards and their latest version, 2.0....
This article describes how CSDM can be used in Incident Management and how DCM can help to ensure that required data models are followed.
Our Chief Product Officer Mikko Juola recently discussed with Pasi Nikkanen from HappySignals about the impact of data quality on IT Experience. Check it out – it will be 15 minutes well spent!
A CSDM Journey is difficult to begin if you do not have a simple model for implementation. Here is the 5 Step Model to get started with CSDM, and how DCM supports it.
The DCM version 5.4 was released in late November 2022. Here are the release highlights!
Everything in ServiceNow relates to Users. It is crucially important that your User data is correct and up to date. Read how to improve it.