Improve Data Quality in ServiceNow®

Data Content Manager is a Built on Now app to design and enforce your data models in ServiceNow. It removes the disconnect between designing and enforcing data models.

Accelerate your CSDM Journey and improve the quality of your CMDB while reducing unnecessary manual work and expensive mistakes. No development, customization, or scripting is needed to get results.

Built On Now

If the data in your ServiceNow instance does not conform to your intended data models and is not high quality, the platform cannot perform to its full potential. This causes unnecessary costs and frustration.

Data Content Manager addresses the issue by removing the disconnect between designing and enforcing your data models, and then auditing the actual data. The most typical use case is accelerating CSDM implementation but it can be used for ANY data on the platform.

Watch the intro below to see how it works.

What People Say

With CSDM providing a prescriptive data model and DCM providing a view of our data in a consumable manner, we are able to drive the necessary changes across the bank in a non-obtrusive way which is seen to add value to our business, not be viewed as an operational overhead. Read More...

Craig Alexander

SVP, Business Services & Service Governance, Danske Bank

Very useful and user-friendly tool for CMDB data health checks and corrections. DCM has helped us raise awareness about the importance of data quality, and it is now a part of our operative process – both internally and with our vendors. Highly recommended! Read More...

Juho Kuoppala

Head of IT Service Management, Valio

Data Content Manager  offers much more sophisticated data model definitions than you can get with native CMDB data quality metrics. It also comes with its own audit and remediation features which make data maintenance easier. Highly recommended!

Lotta Jouhtimäki

Product Owner, ServiceNow, Posti Group

We would not previously know our data gaps as our manual processes made this almost impossible. Identifying gaps and assigning responsibilities to the respective owners was a priority. We looked at Application Services with DCM first. It was surprisingly easy, and the results were very positive. Read More...

Jacob Elfving

Development Manager, Danske Bank

My complex Blueprint was up and running in 10 minutes, and I got audit results immediately. It would have taken months to complete without DCM.

Enterprise Architect

Global Healthcare Company

The DCM Application is ahead of its time!

David Loo

CEO, Perspectium

Danske Bank
Skandia
Veolia
Metsä Group
TeliaCygate
Varian

Unlock the Full Potential of Your Platform

ServiceNow is a great platform. However, to get the full benefits, the data within needs to be of high quality. Perceived problems with ServiceNow are, in fact, often issues with data, not the platform itself.

Data Content Manager can improve the quality of any data, from CMDB to your Custom Tables. It is easy to set up, and you can get results in hours, and a  Free Trial is available.

Some typical use cases for Data Content Manager include

No development, customization, or scripting is needed to get results.

LET'S LOOK AT HOW DCM HELPS IMPROVE YOUR DATA QUALITY.

Built on now

The Latest From our Blog

DCM R5.3 Released

DCM R5.3 Released

DCM 5.3 version was released in early September 2022. This release focuses on improving audit messages and optimizing the audit performance among many other smaller enhancements.

Gartner on CMDB Data Quality

Gartner on CMDB Data Quality

We always talk about the importance of CMDB Data Quality and we’re happy to see that our thinking seems to be aligned with what Gartner is saying.