Accelerate CSDM Alignment
Aligning with the Common Service Data Model is essential for the well-being of your CMDB and your entire ServiceNow platform. ServiceNow clearly states that many current and future ServiceNow products will rely on data being organized according to the CSDM.
Accelerate CSDM Alignment
with Data Content Manager
Many CSDM projects get started and, unfortunately, many get stuck. We think aligning with CSDM is a journey – specific to the organization embarking on it, both in where it begins and what paths the journey will take.
While CSDM journeys often begin as projects, they are really more of changing the way you work in the long term, not a one-off project.
Data Content Manager can accelerate your progress, regardless of where you are on your CSDM journey. It will help you turn your data quality management into a systematic process instead of sporadic firefighting.
What Customers Say
« With CSDM providing a prescriptive data model and DCM providing a view of our data in a consumable manner, we are able to drive the necessary changes across the bank in a non-obtrusive way, which is seen to add value to our business, not be viewed as an operational overhead. » Read More...
« Data Content Manager offers much more sophisticated data model definitions than you can get with native CMDB data quality metrics. It also comes with its own audit and remediation features, which make data maintenance easier—highly recommended! »
« DCM provides transparency and a holistic view of the state of our CMDB and it helps us find and fix deviations as they happen. Blueprints bring the entire thing together and everything else follows automatically once they are and running. Any adjustments take effect immediately without changing your workflow or any of the reports. Highly recommended! »
« My complex Blueprint was up and running in 10 minutes, and I got audit results immediately. It would have taken months to complete without DCM. »
« We would not previously know our data gaps as our manual processes made this almost impossible. Identifying gaps and assigning responsibilities to the respective owners was a priority. We looked at Application Services with DCM first. It was surprisingly easy, and the results were very positive. »
« The DCM Application is ahead of its time! »
The Recipe For Success eBook
- Establish Ownership & Roles
- Manage Your Scope
- Choose the Right Tools
We talk to people about CSDM alignment every day and constantly see organizations struggle with the same things over and over again. We wrote CSDM - The Recipe for Success to share our experiences.
It gives you hands-on guidance on some of the most important things you must address on your CSDM Journey, regardless of your maturity level.
CSDM Related Articles
from the DCM Blog
From time to time, we look at some of the out-of-the-box tools that ServiceNow® provides for supporting CSDM alignment and improving data quality on the platform. This time we will look at the CSDM & CMDB Data Foundation Dashboards and their latest version, 2.0....
This article describes how CSDM can be used in Incident Management and how DCM can help to ensure that required data models are followed.
A CSDM Journey is difficult to begin if you do not have a simple model for implementation. Here is the 5 Step Model to get started with CSDM, and how DCM supports it.
Being able to perform Root Cause Analysis in ServiceNow is essential. Here’s how to gain the ability to do it for Application Services.
Server CI relationships need to exist for Business Impact and Root Cause Analysis. Here’s how to ensure they’re properly in place.
Making CMDB data quality a personal matter that an individual can affect with their own actions can make a world of difference for data quality.
Book a Call with us Now.
Explore how Data Content can enhance the quality of your data in ServiceNow. See how you can accelerate your CSDM journey and improve your CMDB or any data in your platform. All without the need for scripting, additional reports, or customizations.