The CSDM Content Pack
The CSDM Content Pack is a Free Add-on to Data Content Manager. It contains over 25 CSDM-compliant Blueprints ready to be used with Data Content Manager. Use them to accelerate your CSDM alignment and get immediate results of current compliance to the model.
The CSDM Content Pack
A Free Add-on for Data Content Manager
Aligning with the CSDM framework is among the foremost applications of Data Content Manager. Our dedicated content pack aims to simplify and expedite your journey with CSDM, irrespective of your current maturity..
Our team reviewed all CSDM guidelines and documentation from ServiceNow. We then broke down the complex model into user-friendly data model templates called Blueprints. We’ve consolidated these Blueprints to form the CSDM Content Pack, available at no extra cost to all DCM users.
Every Blueprint is crafted to reflect the precise CI Classes, references, and relationships as outlined by the CSDM. They serve as ready-to-use templates but also offer the flexibility for customization. With these Blueprints in place, you will gain immediate visibility into your compliance status.
You need Data Content Manager to use the CSDM Content Pack.
You can try it out with a Free Trial of Data Content Manager!
The templates can be used directly with Data Content Manager and can be easily adjusted as needed.
Using Data Content Manager and the CSDM Content Pack allows you to accelerate and keep track of your CSDM alignment. Furthermore, it will improve communication with your stakeholders since all of the necessary reporting is available through dashboards and reports with no scripting or coding required.
You can immediately see your status with Data Content Manager and the CSDM Content Pack.
Based on that, you can make informed decisions about where to focus your efforts. Furthermore, you can set clear targets and track progress in real time while communicating with your stakeholders using easy-to-understand dashboards.
Get Started
Book a Call with us Now.
Explore how Data Content can enhance the quality of your data in ServiceNow. See how you can accelerate your CSDM journey and improve your CMDB or any data in your platform. All without the need for scripting, additional reports, or customizations.
What’s in the Content Pack
Quick Start Templates and More
CSDM is prescribed in Phases, so these templates are also grouped by implementation Phase. You can be barely Crawling or already Running; the Content Pack includes relevant templates.
The current release of the CSDM Content Pack covers all the CSDM Phases. It is based on CSDM version 4.0 and includes the following demo data and Blueprint Templates:
Demo Data
Blueprint Category
A “CSDM” category that groups al CSDM Blueprints together.
Data Tiers
According to CSDM 4.0
Data Domains
According to CSDM 4.0
Blueprint Templates
Foundation Data
- CSDM 4.0 – Departments – Crawl
- CSDM 4.0 – Locations – Site – Crawl
- CSDM 4.0 – Users – Crawl
Crawl Phase
- CSDM 4.0 – Application Services – Crawl
- CSDM 4.0 – Applications – Crawl
- CSDM 4.0 – Business Applications – Crawl
- CSDM 4.0 – Configuration Items – Crawl
- CSDM 4.0 – SDLC Component – Crawl
- CSDM 4.0 – Servers – Crawl
Walk Phase
- CSDM 4.0 – Application Services – Walk
- CSDM 4.0 – Application Services – Walk (full model)
- CSDM 4.0 – Business Applications – Walk
- CSDM 4.0 – Change Management – Walk
- CSDM 4.0 – Configuration Items – Walk
- CSDM 4.0 – Dynamic CI Groups – Walk
- CSDM 4.0 – Incident Management – Walk
- CSDM 4.0 – Technical Service Offerings – Service Request Catalog
- CSDM 4.0 – Technical Service Offerings – Walk
- CSDM 4.0 – Technical Service Portfolio Management – Taxonomy Model – Walk
Run Phase
- CSDM 4.0 – Application Services – Run
- CSDM 4.0 – Application Services – Run (full model)
- CSDM 4.0 – Business Service Offerings – Run
- CSDM 4.0 – Business Service Offerings – Service Request Catalog
- CSDM 4.0 – Service Portfolio Management – Taxonomy Model – Run
Fly Phase
- CSDM 4.0 – Application Services – Fly (full model)
- CSDM 4.0 – Business Applications – Fly
CSDM
The Recipe For Success eBook
Contents:
- Establish Ownership & Roles
- Manage Your Scope
- Choose the Right Tools
We talk to people about CSDM alignment every day and constantly see organizations struggle with the same things over and over again. We wrote CSDM - The Recipe for Success to share our experiences.
It gives you hands-on guidance on some of the most important things you must address on your CSDM Journey, regardless of your maturity level.
Get Your Free eBook
CSDM Related Articles
Video: Ensure You Can Do Root Cause Analysis
A short video about using DCM to ensure your Application Services in ServiceNow are ready for Root Cause & Impact Analysis.
Video: How to Improve Foundation Data in ServiceNow and CSDM
In this video, we discuss improving Foundation Data in ServiceNow. We show real-life problem cases and how to find and fix them easily.
How to Improve Foundation Data with Examples
In this article, I will show you a simple data model for user data and give examples of different use cases that could fail due to issues in foundation data. I will also tell you what you can do to prevent such issues.
Get Started
Book a Call with us Now.
Explore how Data Content can enhance the quality of your data in ServiceNow. See how you can accelerate your CSDM journey and improve your CMDB or any data in your platform. All without the need for scripting, additional reports, or customizations.