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CSDM 3.0 – Flying with DCM

by Pekka Korpi | Sep 19, 2020 | CSDM, On-Demand Webinars

Hawk Flying

Webinar presented on November 3rd, 2020 Now available on-Demand

Length: 60 minutes

The final webinar in our CSDM 3.0 series, together with ServiceNow was presented on November 3rd, 2020. View CSDM 3.0 – Flying with DCM On-Demand!

We will take a look at what it means to Fly in the CSDM context. Few companies are there, yet, but it is the goal of many. Mark Bodman, Senior Product Manager for CSDM at ServiceNow will take us on a short flight.

Mikko Juola, Product Manager for DCM will explain how Data Content Manager can help turn your data management and CSDM implementation into a systematic, measurable process. To be able to reach the higher stages of CSDM, the basics need to be well established not only on paper but also in practice.

Towards the end, we will summarize the key learnings from this webinar series and take a peek into the future.

The webinar will be recorded so even if the time does not work for you, by registering you will be able to view the recording at your convenience. This is the third webinar in a series of 3, all focused on getting CSDM off the ground.

View CSDM 3.0 - Flying with DCM On-Demand!

Speakers

mark bodman

Mark Bodman

Mark is a Senior Product Manager for CSDM at ServiceNow

mikko juola

Mikko Juola

Mikko is the Product Manager for Data Content Manager, a Built on Now, ServiceNow certified application.

About the Webinar Series

CSDM 3.0 and Crawling with DCM was held on September 22, 2020.
More Info and On-Demand recording here.

CSDM 3.0 Webinar Series – Walk & Run with DCM was presented on October 13, 2021.
More Info and On-Demand recording Here.

CSDM 3.0 Webinar Series Flying with DCM was presented on November 3, 2021.
On-Demand Here!

Please feel free to share this with anybody you think might find these webinars useful!

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Data Content Manager

Systematic Approach. No Code.

 

  1. Set your requirements in a Blueprint
  2. Run audits on your real data
  3. Fix your deviations
  4. Automate data quality
  5. Engage your organization

With CSDM providing a prescriptive data model and DCM providing a view of our data in a consumable manner, we are able to drive the necessary changes across the bank in a non-obtrusive way, which is seen to add value to our business, not be viewed as an operational overhead.

Craig Alexander
SVP, Danske Bank

DCM has delivered incredible value to our business by drastically accelerating application rationalization. What would have taken years to complete was achieved in just months. Its intuitive, well-designed GUI makes navigation seamless for both users and administrators. Most importantly, DCM has significantly matured our CMDB, bringing clarity and structure. We highly recommend both the product and the outstanding team at Qualdatrix.

Banner Health

My complex Blueprint was up and running in 10 minutes, and I got audit results immediately. It would have taken months to complete without DCM.

Enterprise Architect
Global Healthcare Company

DCM has been central in federating our dependency mapping to technical teams, and that momentum is building. It’s been a successful first year, and we’re extending use with additional blueprints.

Product Manager - Service Catalog
U.K. Public Sector

DCM provides transparency and a holistic view of the state of our CMDB. It helps us find and fix deviations as they happen. It's vital that with DCM, we can see the big picture as well as drill down into the details at any time. We don't have to think about how to get this data together and how to update it. Once the Blueprint is set up and the audits run, it's all there in the dashboards.

Mika Lindström
ICT Configuration Manager, Metsäliitto Cooperative

Data Content Manager is an excellent tool to measure and control data quality in your ServiceNow instance. It offers much more sophisticated data model definitions than you can get with native CMDB data quality metrics which we were using previously, and this was our main reason for the purchase. It also comes with its own audit and remediation features which make data maintenance easier. Highly recommended!

Lotta Jouhtimäki
Product Owner, ServiceNow, Posti Group

Related Posts:

The CMDB Data Quality Playbook

A Practical Guide for Improving ServiceNow Data Quality, Governance and AI-Readiness.

  • A practical way to establish ownership and roles
  • The 5-step model for data quality improvement
  • Best practices for engaging data providers
  • Five common pitfalls in CMDB data quality and how to avoid

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