Content Packs

Get a Flying Start

with Content Packs

 

 

What are Content Packs?

Content Packs are essentially predesigned templates and dashboards for Data Content Manager. They can be acquired for free from the ServiceNow store and their purpose is to get you off to a Flying Start when you are beginning your journey with Data Content Manager.

We currently offer two Content Packs:

CSDM Content Pack

Contains Blueprints and Dashboards for accelerating your Common Service Data Model initiatives. Use this content pack to fast-track your CSDM implementation with pre-defined data model templates according to the CSDM. Content pack also includes a “CSDM Compliance Dashboard” that brings great insight and visibility to your data compliance against the Common Service Data Model. 

The Common Service Data Model is the best practice for CMDB data modeling. It’s the backbone for the service configuration and according to the CSDM white paper version 2.0 “Many ServiceNow Products depend on data defined according to this model.”

PDMC Content Pack

The Practical Data Model for CMDB (PDMC) is a common information model for IT service management CMDB solutions. This Content Pack brings it to the Data Content Manager App. Use the PDMC content pack to fast-track your scope definition and responsibilities and use the pre-defined data model templates to get started with the CMDB data models.

Common Service Data Model (CSDM) Content Pack

oIn all the CSDM implementation stages it is important to enforce real life data alignment with the planned and agreed upon data models. If plans and actual data are not aligned, CSDM implementation is bound to fail, or at least become significantly more difficult and costly.

The CSDM Content Pack is a Free Add-on to Data Content Manager that allows you to significantly accelerate your Common Service Data Model implementation. It contains DCM Blueprints and a Compliance Dashboard for accelerating your Common Service Data Model initiatives.

You can use the CSDM content pack to get off to a flying start for the CSDM implementation and ensure you stay on the right track while maturity and requirements increase over time.

 

    Practical Data Model for CMDB – Content Pack

    Use the PDMC content pack to fast-track your scope definition and responsibilities and use the pre-defined data model templates to get started with the CMDB data models.

    Starting with a blank canvas, the data model definitions can take a serious set of workshops before even getting the first drafts under review. These PDMC based templates will get you started in no time. And together with the DCM application, your CMDB implementation will stay on track from day one.

    This Data Content Manager (DCM) add-on includes blueprint templates based on The Practical Data Model for CMDB (PDMC) by Justin Group.

    The Practical Data Model for CMDB (PDMC) is a common information model for IT service management CMDB solutions created by Justin Group Oy. The first public version of the PDMC was published in December 2019 under a creative commons license. This content pack includes ServiceNow versions of the data model diagrams for selected data domains as blueprint templates. 

      PDMC Content Pack

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