The DCM Blog
Webinar: How to Improve Data Governance in ServiceNow
On February 4th, we hosted a very special session about improving Data Governance in ServiceNow. Mikko and Pekka from Qualdatrix were joined by Mark Bodman, Senior Product Manager for CSDM and CMDB at ServiceNow, to discuss.
Webinar: How To Set Realistic Data Quality Targets For CMDB
Maintaining and improving data quality in your CMDB is an ongoing effort. Success requires realistic, measurable targets and KPIs.
Webinar: How to Tackle Data Ownership Issues in ServiceNow
Are you struggling with data ownership issues with your ServiceNow? Do you know if you have them? They’re not always easy to find, but they can cause problems in your processes and workflows. Join us for this exclusive webinar featuring Mikko and Pekka from...
How to Establish Ownership in Your CMDB
Ownership is key to success. Let’s take a look at how you can establish ownership in your CMDB using the Consumer-Owner-Provider model.
Get a 1436% ROI by Improving CI Data Quality?
The ROI for Data Quality improvement can be lucrative. How about a 1436% return from improving CI Data Quality in your CMDB?
Build a Winning Business Case for Data Quality Improvement
To successfully advocate for data quality improvements, it’s essential to present a compelling business case. This article offers a structured approach, from assessing current data health and engaging stakeholders to calculating the return on investment (ROI).
Engage Your Data Providers with DCM Data Quality Workspace
One of our customers’ most common challenges is getting their Data Providers involved in data quality efforts. Often, CMDB and other teams struggle with the misconception that they must handle all the work and have complete knowledge of every detail. This should not...
How to Connect Workstations to CSDM
Let’s look at how to connect workstations, personal computers, i.e. End-User Computing to the Common Service Data Model (CSDM) using Data Content Manager.
How to Connect Orphan Servers to CSDM
Discovery creates orphan CI’s in your CMDB. Let’s look at how to connect your orphan servers to business and operations according to the CSDM.
How to Connect Discovery to CSDM
Automated Discovery is not enough for CSDM since a lot of data needs to be maintained manually. Let’s look at how to manage the borderline and connect Discovered data to the CSDM.
Video: How to Automate Data Quality Management
With the fundamentals – Blueprints, Audits and fixing – we can now look at how to automate data quality management with DCM.
Video: How to Fix Data Quality Issues
Data Content Planner is the visual tool in DCM to Fix Data Quality issues in ServiceNow. Just drag and drop data into your data model and your Blueprint will take care of the complexity.
Video: How to Validate Task Assignments
Let’s see how you can validate your ServiceNow task assignments and find tickets where the owner is not valid or doesn’t have necessary roles.
Discover How to Simplify CSDM Compliance
You should align with CSDM but compliance is hard. Data Content Manager makes it easy to find gaps and fix them regardless of your maturity.
How to Validate ServiceNow Approval Groups
You should validate ServiceNow approval groups so that your orders and change requests don’t get stuck due to faulty groups. Here’s how.
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Book a Call with us Now.
We know improving data quality is difficult. Let us show you how to boost your efforts easily and get your organization involved. Book a call with us, and we'll give you a full demo of DCM and explain how to get started.
Data Content Manager will make things easier regardless of if you need to accelerate your CSDM journey, improve your CMDB, or improve any other data in your ServiceNow. It does it without scripting, additional reports, or customizations.
