The DCM Blog
Video: 3 Steps for Better Service Data Quality
How to improve service data quality with 3 simple steps on ServiceNow platform.
We Blame Bad ITSM Tools but Is the Real Issue in Our Data?
There?s a lot of blame being thrown around ? to explain why ITSM-tool customer ambitions and expectations haven?t been met ? but are we collectively missing something by blaming the tool?
Defining Data Ownership
In one of the previous posts we briefly described ?5 steps for better data quality? and in this article I?m going to dig in to the second step ?Secure ownership? in more detail.
DCM Video: Your Business is Our Top Priority
Business depends on the business value chain. The business value chain depends on business data. Business data must be consistent and structured to create value. That is why data is your top priority.
Video: How to Set Up Available Classes for Blueprint Designer
In this video we will explain what the Available Classes are and how to set them up for the Blueprint Designer in Data Content Manager.
Video: Fast Track Data Audit on ServiceNow in Just 1 Minute
How to audit our ServiceNow data against visual data model blueprints? This video will show you how in just one minute.
Video: 4x Faster and Error Free Data Management on ServiceNow
In this video we show you the difference between creating an Application CI with multiple relationships using out-of-the-box forms and views on the left side and Data Content Planner on the right.
Video: Introduction to Blueprint Designer
This video is an introduction to Data Content Manager’s Blueprint Designer. It discusses how and why to use blueprints in the first place and how the Blueprint Designer works.
Video: Fast Track Data Audit for ServiceNow
How to audit our ServiceNow data against visual data model blueprints? In this video we will show you how to do it in three simple steps.
